PIPE DECOR IS BUILDING
The PIPE DECOR team in Chicagoland is always designing, building, and growing the uses of high quality industrial pipe in the home decor and storage. Check back regularly for new kits and exclusive designs of fittings manufactured and developed only by PIPE DECOR.
Having trouble with a project? Our team will always be here to help you build your project in style.
990 EAST NORTH AVE.
GLENDALE HEIGHTS, IL
WE WOULD LOVE TO HEAR FROM YOU
Orders normally ship, the same day, if placed before 2 p.m. CST, Monday – Friday. This policy pertains to our pre-designed Pipe Décor kits.
Large, special orders that we pick and pack especially for you, will ship next day.
Orders ship UPS Ground.
Expected shipping times can be determined using the map shown. Transit times may vary during the heavy holiday shipping season.
If for whatever reason your purchase does not work out for you, we offer a "no questions asked" 30-day return/exchange policy. Unfortunately, after 30 days, we cannot offer a refund or exchange. If a product is damaged or defective, we provide free replacements or repairs for 12 months from the date of purchase. Return shipping is paid by the buyer for all non-defective returns or exchanges. If the product is defective or damaged, we will provide a prepaid shipping label.
To be eligible for a return, on a non-defective item, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
You will be emailed once your return is received and inspected. At this time, we will advise the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.
Late or missing refunds
If you have not received your refund after 5 days of receipt of approval please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to make an exchange for the same item, please email us at email@example.com for return authorization.
To return your product, you should mail your product to: Jackson Supplies LLC, 990 E. North Ave. Glendale Heights, IL 60139.
You will be responsible for paying for your own shipping costs for returning your item unless the item is defective. Shipping costs are non-refundable.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for returned items that are lost during the return shipping process.
Personal information we collect:
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
-Google Analytics -demographics and interests advertising features.
-We use first-party cookies (such as the Google Analytics cookie) and other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.
- you can opt-out of the Google Analytics Advertising Features you use, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out).
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at firstname.lastname@example.org or by mail using the details provided below: